Ensuring Access to Dental Services in the environment of Declining Discretionary Spending!
On Demand
CPD: 1 Non Clinical CPD Point
Speakers
Tiffany Wright-St Clair, National Account Manager
Tiffany has a degree in Business and has worked in Medical sales for over 10 years. She previously worked at Henry Schein as a consumables representative, also the Ultradent Specialist in dental aesthetics and has a deep understanding of the dental industry. With a strong medical aesthetic background and interest.
She went onto sell capital equipment devices in Medical Aesthetics market/ Aesthetic Laser’s, working in a chain body contouring clinic and now as the National Business development manager in the payment sector looking after the health vertical. She loves to support business’s in Medical, thrive, make good decisions and resolve problems.
Ayelet Mendel Girin, Group Head of Customer Experience Humm Group
With more than 15 years’ experience in the FinTech space, Ayelet draws on her work with some of the world’s most iconic brands and drives business transformation through adoption of Human Centric Design and technological enhancements.
Ayelet advocates for deepening relationships with consumers through brand purpose and meaningful innovation and believes in the value of creating magical memories.
Peppering her presentations with tangible examples, Ayelet isn’t afraid to challenge current thinking and offer new perspectives around disruptive innovation.
Learning Objectives:
- Strategies and Solutions to empower customers
- General customer trends in the dental industry
- Customer payment needs- feeling in control, flexibility, predictability, digital first etc.
- The rapidly increasing payment options in Dentistry
- Payments evolution and how our product features at humm can support customer financial needs in a challenging climate of declining discretionary spending
- Converting higher value treatment plans on the day with $0 deposit and flexible terms
- How we can help increase volume and revenue growth across the dental industry